Shipping Policy
SHIPPING & HANDLING
All orders receive free shipping and 30-day returns. We do our best to cut your lenses and build your frames within a couple days, but please allow up to one week for your order to be processed (or up to 3 weeks for special order lenses).
You'll receive a shipping confirmation email with a tracking number as soon as your order has been shipped. Please allow 24-48 hours after the receipt of the notification for the shipping carrier to update your shipment information. You directly can track your order by logging in to your account.
ESTIMATED DELIVERY
| Lens Type | Estimated Delivery |
|---|---|
| In-Stock Lenses | Approx. 2-3 Weeks |
| Special Order Lenses | Approx. 4-5 Weeks |
WHAT ARE SPECIAL ORDERS?
- Made In Japan Lenses
- JINS SCREEN HEAVY USE, tinted, progressive, photochromic, and polarized lenses
- JINS SCREEN DAILY USE with high prescription
- Standard clear lenses with high prescription
Questions? Please contact us via chat support or email support@us.jins.com