JINS Rewards: FAQS

Signing Up

Signing up is easy! Simply create an account here and enter your name, email, and password. If you currently have an account or email subscription with us - you've already been enrolled in our rewards program so you can kick back, sign in, and start earning Points!

Our loyalty program rewards customers for shopping with JINS. For every dollar you spend, you’ll receive 1 point. You can later redeem these points for discounts on eyewear! You also earn points for referring your friends, following us on social media, leaving product reviews, or for even just having a birthday!


We took care of that for you! All customers with an active account were automatically enrolled in our rewards program. If you have had more than one customer account with us, please note that only one rewards account was created per person.

The rewards page is your roadmap to all your points and perks. You can access all your info by visiting your account page or our rewards page

You will only receive points for purchases made after creating your rewards account. Make sure to create an account before placing an order so you can receive points!

Contact customer service by emailing: csc@us.jins.com and our team will be happy to assist you with merging your accounts.

Earning & Redeeming

Exchanging your points for great rewards couldn't be easier! Simply visit the Rewards page to view all of our great reward options and click the 'Redeem' button to redeem your chosen reward.

You earn 1 point for every dollar you spend. When you redeem, 100 points = $10.

For starters- each member gets a reward just for joining our rewards program. Aside from earning points through purchases, you can add your birthday to your account to earn points, leave us a review, or follow us on Instagram or TikTok. View all of our ways to earn above!

Not at this time, you will only be able to earn and redeem points online. We are working to link our stores with our rewards program in the future.

No, rewards redemptions cannot be combined with any discount codes


Returns & Cancellations

Yes, all orders placed using points are eligible for returns under our standard return policy.

If you are returning or canceling an entire order, all points used on the order will automatically be returned to your account. If you are partially returning or canceling an order, please reach out to us at csc@us.jins.com to have your points added back to your account.

Rewards Expiration

Yes, points expire after two years of inactivity in your account.

Birthday Reward

Add your birthday under ways to earn points on the Rewards page, and on your birthday you'll automatically receive 200 points in your account!

Every year!

We do apologize but we only give the birthday points during your birthday.